Privacy Policy

At MidasBet, we protect your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our online sportsbook platform and services. By creating an account or using our services, you agree to the practices described in this policy.

Trust is fundamental to our relationship with you. This policy is transparent about our data practices and helps you understand your rights regarding your personal information. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

We collect several types of information to provide and improve our services:

• Account Information: When you register, we collect your name, email address, date of birth, phone number, and residential address. This information is required for account verification and regulatory compliance.
• Identity Verification: We collect government-issued identification documents, proof of address, and payment method verification to comply with anti-money laundering regulations and age verification requirements.
• Transaction Data: We record details of your deposits, withdrawals, bets, and account activity to maintain accurate records and detect suspicious activity.
• Technical Information: We automatically collect your IP address, device information, browser type, operating system, and usage patterns when you access our platform.
• Communication Records: We maintain records of your communications with our customer support team for quality assurance and dispute resolution purposes.

We use your personal information for several legitimate business purposes:

We process your data to provide our sportsbook services, including account management, payment processing, and customer support. Your information verifies your identity, complies with regulatory requirements, and maintains the security and integrity of our platform.

We analyze usage patterns and betting behavior to improve our services, develop new features, and personalize your experience. This includes recommending relevant betting markets and promotional offers that may interest you.

We use your contact information to send important account notifications, security alerts, and promotional communications where you have consented to receive them. You can opt out of marketing communications at any time.

We process your personal data based on several legal grounds under applicable data protection laws:

Contractual Necessity: We process your information to fulfill our contractual obligations when providing our services to you, including account management and payment processing.

Legal Compliance: We process data to comply with regulatory requirements, including anti-money laundering laws, tax obligations, and licensing conditions imposed by our licensing authority.

Legitimate Interests: We process data for legitimate business interests, such as fraud prevention, security monitoring, and service improvement, provided these interests do not override your fundamental rights.

Consent: For certain activities like marketing communications and optional cookies, we rely on your explicit consent, which you can withdraw at any time.

We share your personal information only in specific circumstances and with appropriate safeguards:

We work with trusted service providers who assist us in operating our platform, including payment processors, identity verification services, and technical support providers. These partners are contractually bound to protect your information and use it only for specified purposes.

We may disclose information to regulatory authorities, law enforcement agencies, or other government bodies when required by law or to comply with legal obligations. This includes reporting suspicious transactions and responding to lawful requests for information.

In the event of a business merger, acquisition, or sale, your information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes industry-standard encryption, secure data transmission protocols, and regular security assessments.

Access to your personal data is restricted to authorized personnel who require it for legitimate business purposes. We maintain detailed access logs and conduct regular security training for our staff.

While we protect your information, no system is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

You have several rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Rectification: You can ask us to correct inaccurate or incomplete information.
• Erasure: You can request deletion of your data in certain circumstances.
• Portability: You can request your data in a structured, machine-readable format.
• Objection: You can object to certain types of processing, including direct marketing.
• Restriction: You can request that we limit how we process your data.

To exercise these rights, contact our privacy team using the details provided below. We will respond to your request within the timeframes required by applicable law.

MidasBet uses cookies and similar tracking technologies to enhance your browsing experience and analyze platform usage. Essential cookies are necessary for basic functionality, while optional cookies help us improve our services and provide personalized content.

You can manage your cookie preferences through your browser settings or our cookie consent tool. Disabling certain cookies may affect the functionality of our platform.

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations. Account information is typically retained for the duration of your relationship with us and for a period thereafter as required by regulatory requirements.

Transaction records and compliance documentation are retained according to regulatory requirements, which may extend beyond account closure. We regularly review and securely delete data that is no longer needed.

Your personal information may be transferred to and processed in countries outside your jurisdiction. When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.

Our services are not for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from someone under 18, we will delete it immediately.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through our platform or by email. Your continued use of our services after such changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact our privacy team through your account dashboard or by emailing our customer support team. We address your concerns promptly and transparently.